Associate Director Experience Design

Company: Verizon Communications
Location: Miami
Posted on: November 6, 2024

Job Description:

When you join VerizonYou want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. If you're fueled by purpose, and powered by persistence, explore a career with us.The Verizon Value Organization is Verizon's portfolio of prepaid brands: Verizon Prepaid, Visible, Total Wireless, Straight Talk, Tracfone and more - serving millions of customers through multiple channels. Our mission in the Value Organization is to build a better connected world through accessible, quality wireless for all.This role is within the Value Digital/Customer Experience team where we create and improve digitally-led experiences for our customers, striving for reliable, simple, exceptional world-class journeys. We are seeking an Associate Director of Experience Design to lead the Verizon Value Design Systems team responsible for crafting design systems that powers multiple brands, multiple channel experiences in the Verizon Value portfolio. The Associate Director of Experience Design will bring technical design prowess, multidisciplinary leadership, and strategic vision to build a multi-brand design system from the ground up.What you'll be doing:

• Setting new standards in our category and making our customers' interactions with our brands truly reliable, simple and exceptional.
• Leading the creation and governance of a centralized design system that supports our technical capabilities and grows with our portfolio of brands.
• Setting design system strategy and vision across our portfolio of brands and channels.
• Providing hands-on leadership to a team of designers managing our core component library and in the future the front-end framework.
• Crafting components supporting diverse experience patterns and brand customization.
• Creating, socializing and governing processes for requesting, evaluating, building and releasing new components.
• Driving adoption of the design system enabling designers and developers to build experiences in a performant, scalable, flexible unified architecture.
• Evangelizing and educating brand experience teams on leveraging shared foundational building blocks.
• Promoting accessibility, versatility, and performance as fundamental architectural tenets.
• Monitoring industry trends and implement forward-looking features such as scalability through design tokens and use of modes.
• Collaborating with cross-functional teams to define and maintain a design language that aligns with multiple brand guidelines and reflects best practices in UI and UX design.
• Defining and implementing metrics and reporting systems to track and analyze the effectiveness of the design system.
• Planning and facilitating design activities/methods through ambiguity, inspire creative concepting, and lead iteration and critique to improve quality to support user, business, and technical requirements.
• Making hiring, performance, and promotion decisions and manage your direct reports' career growth.What we're looking for---You'll need to have:
  • Bachelor's degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Experience in design systems and governance.
  • Experience in digital design & user-centric design.
  • Willingness to travel, up to 25%.Even better if you have one or more of the following:
    • A degree in design or related field of study.
    • Demonstrated leadership of design teams and driving results in a complex, fast-paced environment.
    • Portfolio examples of design systems you have created.
    • Expertise in design tools like Figma, Adobe XD, and Adobe Creative Cloud.
    • Experience with GitHub/Bitbucket for source control.
    • Experience with agile methodology and tools.
    • Experience with Smart Sheets and/or Google Suite.If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.Where you'll be workingIn this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.Scheduled Weekly Hours40Equal Employment OpportunityWe're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out page to learn more.Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $136,000.00 and $253,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.
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Keywords: Verizon Communications, Hialeah , Associate Director Experience Design, Executive , Miami, Florida