Operations Manager Workforce Planning

Company: VirtualVocations
Location: Fort Lauderdale
Posted on: November 2, 2024

Job Description:

A company is looking for an Operations Manager, Workforce Planning and Performance.

Key Responsibilities

Develop and implement workforce planning strategies to optimize staffing levels
Manage and coach a team of Certification analysts, ensuring accountability for KPIs
Oversee quality assurance processes and monitor team output for high service standards

Required Qualifications

1-3 years of experience managing people or programs
Proven ability to implement quality assurance processes
Strong analytical skills for leveraging operational health data
Experience in developing departmental reports and dashboards using tools like Tableau or Databricks
Open to candidates with a 4-year college degree or a comparable blend of education and experience

Keywords: VirtualVocations, Hialeah , Operations Manager Workforce Planning, Executive , Fort Lauderdale, Florida

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